Organizational adoption of enterprise resource planning systems: A conceptual framework

Although Enterprise Resource Planning (ERP) systems are being used widely all around the world, they bring along many problems as well as benefits. Most of these implementations are failures and inadequate adoption is just one of the failure factors. This study provides an extensive review of the literature resulting in a taxonomy that may be used for other researchers in the field. The study also defines a framework for organizational adoption of ERP systems. The model consists of core Technology Acceptance Model (TAM) variables (perceived ease of use of ERP system and perceived usefulness), satisfaction and common actors of an ERP project: technology, user, organization and project management. © 2007 Elsevier Inc. All rights reserved.